At least 384 flights were canceled and 467 delayed at Denver International Airport on Friday as heavy snow pelted metro Denver and Colorado’s eastern plains.

The Federal Aviation Administration activated a traffic management program for flights bound for DIA “due to weather/snow-ice.” The average delay for flights under this plane was one hour and 50 minutes, FAA officials said, adding that departing flight schedules also may be affected by the weather.

There were 851 total delayed and canceled flights at DIA as of 11:45 a.m., according to Flight Aware. SkyWest reported the most cancellations with 183, followed by Southwest with 124, and Frontier with 30.

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Delays and cancellations at Denver International Airport are sometimes unavoidable because of winter or summer storms, or even global technology outages.

So what do airlines offer passengers for the inconvenience?

All U.S. airlines are required to follow through on promises made in customer service plans and to refund travelers if their flights are canceled or “significantly delayed,” according to the U.S. Department of Transportation.

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Roger Cobb has spent his life in Denver, bouncing around different neighborhoods before coming to settle in Northeast Park Hill. When he rides his new motorcycle — named Purple Rain — around the city, he notices how community resources are distributed.

“If you cross (Quebec Street), there’s about six, seven, eight different pools over there,” Cobb said last week at the Northeast Park Hill Coalition’s June membership meeting. “We have, really, two.”

Celeste Leonard, 14, drops into the deep end of the pool from the slide at the Hiawatha Davis Jr. Recreation Center in Denver Friday, June 21, 2024. (Photo by Andy Cross/The Denver Post)

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