Denver
What do airlines owe passengers for flight delays, cancellations at DIA?
Delays and cancellations at Denver International Airport are sometimes unavoidable because of winter or summer storms, or even global technology outages.
So what do airlines offer passengers for the inconvenience?
All U.S. airlines are required to follow through on promises made in customer service plans and to refund travelers if their flights are canceled or “significantly delayed,” according to the U.S. Department of Transportation.
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At least 384 flights were canceled and 467 delayed at Denver International Airport on Friday as heavy snow pelted metro Denver and Colorado’s eastern plains.
The Federal Aviation Administration activated a traffic management program for flights bound for DIA “due to weather/snow-ice.” The average delay for flights under this plane was one hour and 50 minutes, FAA officials said, adding that departing flight schedules also may be affected by the weather.
There were 851 total delayed and canceled flights at DIA as of 11:45 a.m., according to Flight Aware. SkyWest reported the most cancellations with 183, followed by Southwest with 124, and Frontier with 30.
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Colorado road conditions: Heavy snow freezes traffic across Colorado, CDOT barring trailers from I-70 in mountains
A winter storm could stifle travel across Colorado today and Saturday, closing roadways and threatening to make driving difficult or impossible on segments of interstates 25 and 70.
Colorado’s Department of Transportation warned that travel conditions could become “extreme to impossible” Friday and Saturday, expressing particular concern about I-70 east of Denver and I-25 south of Pueblo.
Beginning at 4 p.m. Friday, CDOT will begin restricting vehicles with any type of trailer from traveling west of exit 259 on I-70. The restrictions will be in place until 8 a.m. Saturday.
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