Denver

What do airlines owe passengers for flight delays, cancellations at DIA?

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Delays and cancellations at Denver International Airport are sometimes unavoidable because of winter or summer storms, or even global technology outages.

So what do airlines offer passengers for the inconvenience?

All U.S. airlines are required to follow through on promises made in customer service plans and to refund travelers if their flights are canceled or “significantly delayed,” according to the U.S. Department of Transportation.

Read the rest of this story on TheKnow.DenverPost.com.



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